We offer comprehensive administrative support, including appointment scheduling, call handling, email management, data entry, workflow automation, and customer support.

By creating custom systems tailored to your practice, we streamline administrative tasks, reduce inefficiencies, and allow you to focus more on patient care, ultimately increasing your practice's efficiency.

We stand out by offering personalized solutions tailored to each client's specific needs, ensuring seamless integration and superior efficiency in practice management.

Outsourcing administrative tasks frees up your time, reduces operational burdens, enhances patient satisfaction, and allows you to focus on delivering high-quality care, leading to increased revenue and growth.

Each service package at Robus Solutions includes a comprehensive, custom service setup tailored to the unique needs of your practice. Our packages all offer the same high-quality administrative support, including appointment scheduling, call handling, email management, workflow automation, and customer support. The only difference between the packages is the length of the time commitment, allowing you to choose the duration that best fits your practice's requirements—whether it's a short-term boost or a long-term partnership.

Robus Solutions is designed to benefit practices that seek to reduce administrative burdens and enhance operational efficiency. If you find that administrative tasks are consuming a significant portion of your time, affecting patient care, or limiting your practice’s growth potential, our services can provide the support you need. We offer a personalized consultation to understand your specific challenges and demonstrate how our tailored solutions can meet your unique needs.

We adhere to strict privacy protocols and comply with all relevant healthcare regulations, including HIPAA, to ensure the security and confidentiality of patient information.

Our service packages are billed monthly and are priced based on a single provider. The cost of our services decreases with longer contract terms, offering more savings the longer you commit. For practices with more or fewer providers, the price will adjust accordingly to ensure you only pay for the services you need. Our flexible pricing structure is designed to accommodate the unique needs of your practice while providing cost-effective solutions to enhance your operational efficiency.

The duration of the contract depends on the length you choose, offering flexibility to suit your practice's needs. If you are unsure, you can start with our one-month or three-month packages to experience the benefits firsthand. This allows you to evaluate our services without a long-term commitment, and you can extend the contract as you see the positive impact on your practice. Our goal is to provide the support you need while giving you the flexibility to adjust as necessary.

You can expect to see improvements in efficiency and reduced administrative burdens within the first month of using our services.

Our remote team of native English speakers operates from the USA, providing seamless support through advanced technology, ensuring efficient communication and task management.

We pride ourselves on quick response times, typically addressing patient inquiries and tasks within 24 hours.

Yes, we provide comprehensive performance and efficiency reports to keep you informed about the impact of our services. Our system includes daily check-ins to ensure tasks are on track and to address any issues promptly. Additionally, we offer detailed monthly and yearly reviews that highlight key performance metrics, improvements, and areas for further optimization. These reports help you understand the value we bring to your practice and allow us to continuously enhance the efficiency and effectiveness of our support.

Getting started is easy—contact us for a consultation, and we’ll assess your needs and recommend the best service package for your practice.

Yes, we tailor our services to meet the unique requirements of each practice, ensuring that all specific tasks are managed efficiently.

We operate Monday to Thursday, 9:00 AM - 5:00 PM Friday hours are 9:00 AM - 2:00 PM (EST), with support available during these hours.

We work with a variety of medical practices, including those of doctors, psychiatric nurse practitioners, and other healthcare providers.

 Our team is prepared to manage urgent tasks with prompt attention, ensuring that emergencies are swiftly and efficiently handled. We will establish an emergency communication channel to contact you immediately whenever an emergency arises.

Yes, we can integrate with most practice management software systems to ensure seamless operations.

Our onboarding process is streamlined and thorough, involving an initial consultation to understand your needs and set up customized solutions.

Yes, we can provide references and case studies to showcase our success and reliability in supporting other practices.

Yes, we offer services that include lead management and patient acquisition strategies to help grow your practice.

You can expect regular, transparent communication from our team, including updates and reports on the tasks we manage for you.